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Soft Play FAQ

  • What areas do you cover?
    Soft Play Party Hire provides free delivery within a 40 minute radius of our central locations: Ringwood Gosport Dorchester Durrington (North Wiltshire) This means we cover Weymouth, Dorchester, Wareham, Poole, Bournemouth Ringwood, Fordingbridge, Ferndown, The New Forest, Southampton, Salisbury, Andover, Durrington, Southampton, Fareham, Gosport, Portsmouth and everwhere in between. If you're not sure if your party is in this area - or you are just outside it - then please do get in touch and we'll advise what is possible.
  • How long can I hire the equipment for?
    There is no minimum or maximum hire length - so long as it's just the one day (although overnight hire can be organsied for an additional fee). Deliveries can take place from 0900 and collections up to 1900 - if you have a booking at home feel free to keep the equipment for the whole day and make maximum use of it!
  • How do you clean the equipment?
    We use Method antibacterial spray to wipe down all equipment between every hire. We use this brand as it seems to have the right balance of bug killing meaness while being gentle on little one's skin. Ball Pit balls are put into a big bin filled with water and method concentrated solution overnight then hung up to dry out. We have found this process to be the most effective to ensure the equipment is hygienic and safe to use between hires. It's also why equipment can be hired for the whole day rather than a few hours - to clean it all properly takes time and a good soak for the balls so each set of equipment only gets used once in a day. All equipment is then given a final wipedown with spray just before delivery to ensure the highest hygiene standards.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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